Return Policy

Returns received within 14 days from delivery date will be issued a store credit good for 1 year. Items must be in their original packaging, with packing slip enclosed.

No returns will be accepted after 14 days from delivery date. Sale and discounted items are non-refundable and can not be exchanged.

Damage

If your package arrived damaged, please send photos of the package and damage to:

orders@kimberlyzartwork.com

and we will replace the goods ASAP.

How-to File a Return

Click here.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

Shipping arrival times for original artwork and reproduction prints vary between an ETA of 2-7 business days. All artwork is insured (Priority 1-2 days) and comes with tracking info which is emailed to the customer as soon as an item leaves fulfillment.

Shipping arrival times for apparel are set on a ship deadline specified in product descriptions. All apparel packages are insured (Priority 1-2 days) and come with tracking info which is emailed to the customer as soon as an item leaves fulfillment.